When you open an account or play at 22 Bets, you share certain personal information. This page explains in plain English how that information is collected, how it is stored, and whether it is ever shared with third parties.
The core pillars of your privacy protection at 22 Bets
All connections on 22 Bets are protected with 256-bit SSL technology. Your payment details, login credentials, and personal data are fully encrypted during transmission.
22 Bets does not sell your personal data to advertisers or any third parties. Your data is used solely to operate our services and fulfil legal obligations.
All personal data is stored on secure servers and backed up regularly. Access is restricted to authorized personnel for specific, defined purposes only.
22 Bets collects only the information that is strictly necessary to operate its services. No unnecessary or irrelevant data is requested.
The platform's security measures are regularly tested by independent third-party experts to identify and address any vulnerabilities promptly.
You have the right to view, correct, or request deletion of your information at any time. 22 Bets respects these rights.
22 Bets takes your privacy seriously. If any questions come to mind while reading this page, feel free to reach out to our support team — we're always here to help.
This Privacy Policy ("Policy") applies to 22 Bets ("we", "platform") and every individual ("you", "user") who uses the 22bets.online website or any associated mobile application.
By creating an account or using the 22 Bets platform, you are considered to have read and agreed to this Privacy Policy. This policy should be read alongside our Terms & Conditions and Responsible Gaming Policyand should be read together.
We make this commitment: 22 Bets never compromises on the protection of your data. This policy is a complete and transparent account of how we handle your information.
22 Bets may collect the following categories of information to operate its services:
22 Bets never stores your full payment card number or PIN. All payment transactions are handled through a completely separate, secure payment gateway.
22 Bets collects information in several ways:
| Sources | What Data | When |
|---|---|---|
| Registration Form | Name, email, phone number, date of birth | At Account Registration |
| KYC Process | Identity & Address Documents | During Verification |
| Payment Transactions | Mobile banking number, transaction details | At the time of deposit or withdrawal |
| Platform Usage | Gaming data, session information | Play Time |
| Cookies & Tracking | IP address, browser, and device information | During Site Visits |
| Support Contact | Chat or email content | Support Contact Hours |
22 Bets uses your information for the following purposes:
22 Bets sends promotional emails or messages only to users who have given their consent. You can opt out at any time by clicking the "Unsubscribe" link in any email or by contacting support.
22 Bets never sells your personal data. However, limited information may be shared in specific circumstances:
Necessary information is shared with the relevant payment provider to process transactions via bKash, Nagad, or Rocket. These providers operate under their own privacy policies.
Game providers such as Evolution and Pragmatic Play may access limited session data to ensure a secure gaming environment. Personal identification details are never shared with them.
If required by legal obligation or court order, 22 Bets must provide relevant information to the appropriate authorities. In such cases, you will be notified in advance wherever possible.
Trusted third-party providers may be used to send email or SMS notifications. They use your information solely for the purpose of delivering messages and nothing else.
Beyond the cases listed above, 22 Bets will not share your data with any third party under any circumstances.
22 Bets uses industry-leading measures to keep your data secure:
22 Bets handles all server-side security, but it's equally important that you use a strong password on your device and avoid logging in over public Wi-Fi.
22 Bets uses cookies and similar tracking technologies on its website and app. Cookies are small files stored on your device.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work properly.
Regarding your personal data at 22 Bets, you have the following rights:
To exercise these rights support@22bets.onlineor reach us via live chat. 22 Bets will respond within a maximum of 30 business days.
22 Bets strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors.
If a parent or legal guardian believes their minor child has submitted information to 22 Bets, please contact support@22bets.online immediately. We will promptly delete that data and close the account.
We strongly recommend using parental control or family filter software to prevent your children from accessing 22 Bets or any other gaming platform.
How long 22 Bets retains your data depends on the type of information and the purpose for which it was collected:
Once the retention period expires, your data is securely deleted or anonymised.
22 Bets reserves the right to update this Privacy Policy as needed. When changes are made:
It is worth checking this page from time to time. We will do our best to let you know in advance of any major changes.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Privacy Policy queries at 22 Bets are typically responded to within 48 hours. Requests related to legal rights may take up to 30 business days.
If you believe your privacy rights have been violated and 22 Bets has not resolved the matter to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.
You have full control over your personal data at 22 Bets
You can request a copy of your data.
You can correct any inaccurate information.
You can request the deletion of specific data.
You can restrict how your data is used.
You can export your data.
You can opt out of certain uses of your data.
To exercise these rights support@22bets.onlineto get in touch with us.
Reading all of 22 Bets' policies together will give you the complete picture.
Some common gaming-related questions beyond the Privacy Policy
At 22 Bets, your privacy and security are our top priority. Register today and enjoy a safe, trusted gaming experience on Bangladesh's most reliable platform.
18+ · Play Responsibly · Terms Apply